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Avion Innovative Products LLC Return Policy • June 2015
We will gladly exchange or refund the purchase price on regular stocked if there is shipping damage or a manufacturing defect. Other returns must be approved by the company. It is company policy to inspect and test the item before approving a refund or exchange. Return Policy:
Buyer will be responsible for return shipping costs.
Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide us with the shipment tracking number.
Avion Innovative Products offers a 14-day Return on products sold, except "Hand Made" lamps and lanterns and Special Orders which are final. Hand made products are covered under warranty for 30 Days after delivery.
Damaged items must be reported within 5 days upon receipt. Returned items are subject to a 15% Restocking Fee and Non-Refundable Shipping charges. Return items must obtain prior authorization and must be received within 10 days of RMA. Returned items must be shipped in its original carton including packing materials and all accessories.